At Advance Healthcare Logistics Ltd, we are experienced in the issues surrounding patients’ or service users’ need for dental care. We enjoy meeting those challenges and helping organisations meet CQC outcomes and achieve NHS CQUINS.
In some cases it is impossible for individuals to leave the premises, in others, organising a visit to a local dental practice involves a high degree of administration, staffing and expense .Nevertheless, you recognise the requirement to provide dental access and you want to ensure that you are providing the best care that you can.
We take the time to understand your particular circumstances and work with you to translate them into an intelligent and flexible solution. Developing a successful working relationship with your organisation is key to our approach. This relationship will evolve as the service develops. We offer a dedicated specialist resource which you can incorporate into your provision. Our staff are chosen for their experience and enthusiasm to work with this patient group.
Tell us about your patients, the level of service required and the type of premises where you operate and we will design a tailor-made package of domiciliary dental care to suit your budget and your needs.
We are confident that our service meets the highest standards of care and if you have any concerns we will work with you to resolve them as quickly as possible. The first port of call for patients should be the patient feedback form which is offered at every clinic. All comments on these forms are read and where necessary responded to promptly. Alternatively, clients or patients can contact us directly and will receive a response within 14 days:
The Registered Manager
Advance Healthcare Logistics Ltd
20 Miners Way Business Park
Ackholt Road, Aylesham
Tel: 01304 842995
We will always investigate and do our best to resolve your concerns as quickly as possible; however, there is also the option to contact:
Dental Complaints Service
Telephone: 08456 120 540
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